How CK44 protects your personal information
Protecting your personal information and respecting your privacy are important to us.
This policy explains how CK44 handles information connected with your account and use of its services.
This Privacy Policy applies to the CK44 website at ck44.makeup and related CK44 app services. It describes the information we may collect, why we use it, when it may be shared, and the choices available to you. Please read it before submitting personal information. We aim to collect only information that is relevant to account administration, payments, security, support, and service operation.
1. Information we collect
When you register or use CK44 services, we may collect information needed to create and manage your account, process transactions, provide support, prevent misuse, and meet applicable obligations. For example, a deposit or withdrawal through bKash, Nagad, Rocket, or উপায় may require transaction details that help match the payment to your account. We do not ask for information that is unrelated to the stated purpose where it is not needed.
Personal information provided during registration
When you open an account, you may provide details such as your username, name, email address, mobile number, payment details, and other information requested in the registration or verification process. Some information may be used to confirm that the account holder is at least 18 years old and to help protect the account. If identity verification is required, we may request an identity document, such as a national identity card, passport, or driving licence. Before submitting a document, check that the details are accurate and that you are using the official CK44 account or support channel.
Transaction and financial information
To process deposits, withdrawals, or other account transactions, we may handle a payment account number, mobile financial service number, transaction reference, payee details, and transaction history. Do not send a PIN, one-time password, or full card security code through chat or email. Payment information may be processed through payment service providers and protected during transmission. We retain transaction records only as needed for account reconciliation, security, support, and applicable obligations. Example: a bKash transaction reference may be used to confirm which account a payment belongs to; it is not the same as your bKash PIN.
Information collected automatically
When you visit or use CK44, technical information may be recorded automatically, including your IP address, browser type, device type, operating system, language settings, approximate usage times, and interactions with pages or features. We use this information to maintain the service, diagnose errors, understand demand, detect suspicious activity, and improve usability. Check your browser and device privacy settings if you want to review what technical data may be shared.
Cookies and similar technologies
CK44 may use cookies and similar technologies for essential functions, session management, security, preferences, and service analysis. Cookies can help remember a signed-in session or show whether a page is working correctly. You can block or delete cookies through your browser settings, but disabling essential cookies may prevent login, navigation, or other features from working properly. Review the cookie controls in your browser before changing them.
2. How we use information
We may use your information to create and manage your account, provide customer support, process deposits and withdrawals, verify account details, secure login, prevent fraud or unauthorised access, and maintain reliable services. We may also send service messages about account activity, security, or material changes to the service. Where marketing messages are available, you can use the relevant unsubscribe or communication setting; opting out of marketing should not stop essential service or security notices.
We may analyse aggregated or account-related usage information to identify technical problems, improve navigation, understand which game categories are used, and develop or adjust features. We do not treat an offer, bonus, or game promotion as a reason to collect unrelated information. If eligibility for a specific offer requires account or transaction checks, the relevant terms should explain what is checked. We may also use or disclose information when necessary to address fraud, protect the service, or respond to a lawful request.
3. Account and information security
We use account information and activity records to identify unusual login or transaction patterns, investigate suspected misuse, and help prevent unauthorised access. Security checks may include reviewing sign-in details, device information, transaction references, and verification status. Protect your account by using a unique password, keeping verification codes private, signing out on shared devices, and contacting support promptly if you notice an unfamiliar login or transaction.
Service improvement
We may review how visitors use pages, game categories, and account features so we can find errors, improve page layout, and make the service easier to use. Where practical, analysis is aggregated or minimised. Example: repeated failed form submissions may indicate that a field needs clearer instructions; they do not by themselves establish that an account has acted improperly.
4. Sharing and disclosure of information
We do not sell your personal information to other companies. We may share the minimum information reasonably needed with service providers that help operate CK44, such as payment processors, identity-verification providers, security services, hosting providers, and technical support teams. These providers should use the information only for the agreed service and protect it appropriately.
Information may be shared to complete a transaction, verify an account, provide support, investigate suspected fraud, protect CK44 or other users, or comply with a valid legal process or request from a competent authority. Before responding to a request, we aim to assess its scope and disclose only information that is reasonably relevant where applicable. Information may also be shared in an urgent situation involving a serious risk to safety or security.
5. Protecting your information
We use administrative, technical, and organisational safeguards intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These may include access controls, secure transmission, monitoring, and password protection. We do not ask you to disclose your password or payment PIN to customer support. Check the address bar before entering login or payment information and avoid using shared or unsecured devices for sensitive actions.
No internet transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we work to reduce risks and review safeguards when appropriate. Access to personal information should be limited to people or providers who need it for an authorised purpose. If you suspect that your account or information has been compromised, change your password, secure the relevant payment account, and contact CK44 support without sending your PIN or one-time password.
Encryption and secure transmission
When supported by the relevant connection and service component, encryption helps protect information while it travels between your browser or device and CK44 systems. Look for HTTPS and a padlock symbol before entering sensitive details. Encryption does not make a weak password safe and does not protect information shared through an unofficial link, screenshot, or compromised device.
Secure server operations
Your information is stored on protected servers in secure data centres. We use backup procedures and maintain plans for responding to major technical incidents or disasters. Access controls and security checks are applied to help protect account, contact and transaction information.
5. Your rights over your information
You may ask to access, correct or delete personal information held about you. You may also request a copy of your information or ask us to complete inaccurate or incomplete details. If you close your account, you can request deletion where applicable. Some records may need to be retained for legal, regulatory, fraud-prevention or accounting reasons.
You may opt out of marketing messages at any time. You can also object to certain uses of your information or request your information in a structured, commonly used format where applicable. Contact customer support to make a request. We may need to verify your identity before processing it, and the time required can depend on the nature and complexity of the request.
6. Data retention
We retain information only for as long as it is needed to provide the service, protect accounts, resolve disputes and meet legal, regulatory or accounting requirements. When an account is closed, information may be deleted or anonymised where appropriate. Transaction and account records may be retained for longer when a legal or compliance obligation requires this.
7. Protecting minors’ privacy
CK44 is intended only for people aged 18 or over. We do not knowingly collect personal information from minors. If we learn that information belonging to a minor has been provided, we will take appropriate steps to remove it and close the related account. Please contact us if you believe a minor’s information has been submitted.
8. International data transfers
As an international platform, CK44 may process or store information in countries other than Bangladesh. When information is transferred, we use appropriate contractual, technical and organisational safeguards designed to protect it. The safeguards may include access controls, encryption and secure data-transfer procedures.
9. Changes to this policy
We may update this Privacy Policy when our services, security practices or legal obligations change. For significant changes, we may provide notice by email or on the website. The revised policy will apply when published unless a later effective date is stated. Please review this page periodically for the latest information.
Review the Privacy Policy before you join
If you choose to register with CK44, review the privacy and responsible gambling information first. CK44 is for users aged 18 and over.
Open an account10. Contact information
If you have a question, concern or request about this Privacy Policy, contact our support team. You can use the email address below for privacy-related enquiries:[email protected]You can also contact customer support through the website’s LiveChat. Do not share your password, payment PIN or one-time verification code in a support message.
Last updated
This Privacy Policy was last updated in January 2024. We may revise it when our information-handling or security practices change. Please check this page for the current version.
By accessing CK44 and reading this Privacy Policy, you acknowledge that you understand how your personal information may be collected, used and stored as described here. This may include account, deposit, cash-out and transaction details involving payment services such as bKash, Nagad, Rocket or Upay. Keep your login details and payment credentials confidential, and contact support promptly if you notice suspicious account activity. CK44 is intended for users aged 18 and over; gamble responsibly and only with funds you can afford to lose.
